Senior Product Manager, Observability & Monitoring
Owns Monitoring & Observability product area for Fivetran's enterprise platform, delivering intuitive experiences for data pipeline monitoring, debugging, and integrations. Requires B2B SaaS product management experience, technical fluency in logs/events/APIs, and cross-functional collaboration skills.
What You’ll Do
- Own and evolve the Monitoring & Observability product area: logging, alerting, sync status, latency monitoring, event standardization, and external integrations.
- Develop a strategic roadmap that improves transparency into Fivetran connection behavior, with a focus on supporting Enterprise-grade monitoring requirements.
- Partner closely with engineering and design to deliver intuitive experiences for customers to monitor, debug, and optimize their data syncs—and integrate seamlessly with their existing observability stack.
- Prioritize product investments based on revenue-weighted feature usage, customer feedback, support ticket trends, and roadmap alignment with adjacent platform teams.
- Serve as the subject matter expert for observability across Fivetran and champion platform consistency in user experience and technical implementation.
- Drive cross-functional alignment and go-to-market readiness for major product launches.
- Stay on the pulse of trends in developer platforms, data infrastructure, and enterprise tooling—with an eye toward AI-first opportunities.
Skills We’re Looking For
- Product management experience in B2B SaaS or platform products.
- Demonstrated success leading technical products with high customer expectations for reliability and observability.
- Strong technical fluency—comfortable working with logs, events, monitoring pipelines, and API-based integrations.
- Proven collaboration skills across Engineering, Design, Support, and GTM.
- Data-informed mindset with experience using both qualitative and quantitative inputs to drive prioritization.
- Ability to execute cross-functionally in a high-growth, fast-paced environment.
Bonus Skills
- Experience with observability or monitoring tools (e.g., Datadog, Splunk, New Relic).
- Familiarity with enterprise logging pipelines or SIEM integrations.
- Background in data integration, ETL/ELT, or developer platforms.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform
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