Senior Product Manager

What you'll do

• Architect and steward our product strategy across critical staffing and marketplace workflows
• Solve complex marketplace problems by balancing customer needs, operational realities, and business outcomes
• Write detailed product requirements and partner closely with engineering teams to execute solutions
• Build systems that improve marketplace liquidity, fulfillment, matching quality, and operational efficiency
• Use data to uncover hidden patterns and answer critical marketplace and customer questions
• Translate operational complexity into scalable product systems
• Scale operations by designing smart internal tooling and technical solutions
• Launch and iterate products across customers, regions, and operational environments
• Visualize and communicate complex ideas from systems and workflows to operational models and product strategy
• Socialize your work across all levels and departments while synthesizing diverse stakeholder feedback

What we're looking for

• Customer-obsessed: Spend time on-site with users on both sides of the marketplace; bring customer truth to debates
• AI-native operator: Prototype before writing specs, check in code, build internal agents for research and analysis
• Marketplace operator: Deep experience with two-sided marketplaces, liquidity, matching systems, incentives, fulfillment, trust, and health tradeoffs
• Enterprise B2B muscle: Built products for complex customers with multiple stakeholders, long sales cycles, and operational rollout challenges
• First-principles thinker: Deeply understand systems and constraints rather than applying generic playbooks
• Operations systems builder: Built operational products or internal tools that powered real businesses
• Builder mentality: Inventive, scrappy problem solver who moves quickly in ambiguity
• Deeply collaborative: Align stakeholders across product, design, engineering, data, operations, sales, customer teams, and leadership

Requirements

• 5-7 years of experience as a Product Manager
• Evidence of shipping products that materially moved business outcomes
• Strong experience in two-sided marketplaces with real supply and demand dynamics
• Experience building enterprise products with multi-stakeholder customers and complex operational environments
• Experience building internal operational tooling or systems that supported real business execution
• Strong technical fluency and ability to work deeply with engineering teams
• Experience operating in startup environments where speed and ownership matter
• Desire to work at a startup and cover an exceptionally wide surface area
• Strong work ethic

Nice-to-haves

• AI-native ways of working (prototyping, coding, building agents)
• On-site customer immersion with both enterprise customers and workers

Compensation & Benefits

• Competitive salary: $180,000 - $210,000 base
• Highly competitive equity package
• 100% paid health, dental & vision coverage
• Start-up equity
• Dinner provided via Grubhub & stocked kitchen (NY)
• Commuter benefit
• Team building events
• Gympass Benefit
• Flexible PTO
• Additional: One Medical, HSA, Talkspace, Health Advocate, Teledoc