Senior Dev Ops Engineer

Responsibilities

• Manage application deployments using Helm charts and the Kubernetes ecosystem.
• Deploy and maintain infrastructure on AWS utilizing Terraform.
• Track the health, performance, and availability of infrastructure using observability and monitoring tools.
• Troubleshoot, evaluate, and resolve operational challenges contributing to defined service level objectives.
• Maintain supporting infrastructure and tooling to meet the needs of PracticeTek development teams.
• Participate in an on-call rotation.

Success Metrics

• Customer facing uptime: 99.999%
• Deployment success rate: 90%
• Infrastructure change success rate: 90%
• Time spent on toil

Requirements

• Bachelor’s degree in computer science, or equivalent practical experience.
• Experience as a DevOps Engineer or Site Reliability Engineer.
• Experience in running and operating production workloads in Kubernetes and its ecosystem.
• Experience running workloads on AWS and the common patterns used for cloud-native applications.
• Experience regularly interacting with internal and external customers, and a focus on resolving their requests with a sense of urgency.
• Ability to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, and behaviors.
• Strong background with Infrastructure-as-Code technologies, such as Terraform.
• Experience with database systems including MySQL, PostgreSQL, and Redis.
• Familiarity with scripting languages and understanding of basic concepts in either Shell or Python.
• Drive to learn and urge to learn from the feedback provided by peers.
• Clear and concise written and verbal communication.

Compensation

• Base pay: $100,000 - $139,000
• Eligible for benefits including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity.