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Senior Business Operations Manager

97k – 152kWaltham, MAHybrid4+ YOE
Summary

Embedded executive support role for the product leadership team at ZoomInfo. Manages leadership meetings, cross-team coordination, action tracking, culture initiatives, and complex calendars for multiple senior leaders.

About the role

What You'll Do

Keep the Leadership Team Running

  • Help run recurring meetings that keep the CPO and staff aligned (staff meetings, reviews, check-ins)
  • Coordinate agendas with the right people ahead of time
  • Ensure materials are prepared and accessible
  • Keep meetings on track and ensure they are worth having

Connect the Right People

  • Develop a feel for when someone on the leadership team needs to be looped in
  • Identify when two people need time together
  • Act as connective tissue across the team

Make Sure Information Travels

  • Track action items from leadership meetings
  • Follow up where needed
  • Help communicate key updates to the broader product org in a timely, clear way

Be a Culture Setter

  • Plan team events, offsites, and office gatherings
  • Recognize people during big moments (wins, milestones, life events)
  • Plan and coordinate leadership offsites and org-wide events
  • Manage logistics from venue to agenda

Executive Support—Done with Judgment

  • Manage complex calendars across multiple leaders
  • Coordinate domestic and international travel
  • Handle logistics that let the leadership team focus on the work
  • Exercise judgment on priorities and protect leaders' time

What You'll Bring

  • 4+ years of experience providing executive support to senior leaders, ideally supporting a team rather than a single executive
  • Experience helping run leadership meetings—agendas, prep, notes, and follow-through on action items
  • Strong written communication: clear, concise, no fluff
  • Highly organized with great attention to detail across multiple moving pieces
  • High degree of discretion; trusted with sensitive information about the org, its people, and its strategy
  • Experience with event planning, offsites, or team programming a plus

Who You Are

  • Embedded, Not Arm's-Length: In the room, in the calendars, in the conversations
  • A Step Ahead: See what's coming, act on it, close the loop without being asked
  • Clear Communicator: Communicate in a way that gets things resolved fast
  • Diplomatic Backbone: Tell a VP no gracefully, protect priorities without being precious
  • Built for Fast: Operate well inside a fast-moving environment, recalibrate without drama
  • Genuinely Brings People Together: Care about the team, notice when someone deserves recognition, contribute to a connected culture
Skills
Executive SupportCalendar ManagementMeeting FacilitationEvent PlanningTravel CoordinationWritten CommunicationAction Item TrackingCross-functional CoordinationDiscretionTeam Building
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