Senior Associate, Business Operations & Strategy
Strategic partner to the COO driving operating cadence, business reviews, and cross-functional initiatives across Customer Support, People, and Finance. Requires 5+ years in strategy/ops at top consulting or high-growth tech, plus strong financial modeling and executive communication skills.
What You’ll Own
Rhythm of Business & COO Effectiveness
- Drive the company’s operating cadence — weekly leadership syncs, monthly business reviews, quarterly planning cycles, and annual offsites — ensuring each forum has clear purpose, the right participants, and well-prepared context
- Act as the COO’s strategic thought partner: shape agenda priorities, pre-read materials, and follow-through on decisions and action items so nothing falls through the cracks
- Build the connective tissue between the COO and functional leaders — maintain visibility into work stream progress, surface blockers early, and drive cross-functional accountability
Insights & Business Performance
- Drive the company’s performance dashboard — interpret and curate the metrics and narrative that give leadership a clear, honest read on the business each week and month
- Partner with Finance and Data to develop models, forecasts, and scenarios that inform goal-setting and resource allocation
- Translate business performance data into crisp, actionable insights for the COO, leadership team, and board
Special Projects
- Own coordination and end-to-end execution for the COO's highest-priority strategic initiatives, track milestones, hold teams accountable, and drive outcomes across Customer Support, People, and Finance
- Answer hard strategic questions: break down ambiguous problems, structure the analysis, and deliver a clear recommendation
- Take on 0→1 projects where the path isn't defined yet: stand up new processes, run pilots, and build the infrastructure that didn't exist before you got here
What You’ll Need
You have:
- 5+ years at a top-tier consulting firm or high-growth tech company in strategy, operations, or chief of staff roles
- Experience building and running operating cadences — business reviews, planning cycles, executive forums — at a fast-moving company
- Worked directly with a COO, CEO, or C-suite executive and know how to manage up, anticipate needs, and communicate with precision
- Track record of driving cross-functional alignment and accountability on complex, ambiguous initiatives
- Comfort with quantitative analysis and financial modeling (Excel/Google Sheets) to support strategic decisions
You’re energized by:
- Building the operating infrastructure that makes a leadership team more effective
- Being the person who makes things happen, not just recommends them
- Working across every part of the business at once
Compensation & Benefits
- Annual salary range: $150K – $180K + equity + benefits
- Company Equity Package
- 401(k) with 3% Employer Match & Roth 401(k)
- Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
- 11 Paid Holidays + Unlimited PTO & Sick Time
- 16 Weeks of Paid Parental Leave
- Creative Education Stipend
- Generous Commuter Allowance
- In-Office Lunch (5 days per week)
Senior Facilities/Workplace Manager
Manage day-to-day facilities and workplace operations for fleet depot locations, coordinating maintenance, vendors, site readiness, and administrative/finance tasks to ensure operational uptime. Requires 8+ years of facilities or workplace operations experience.
Finance and Business Operations Lead
Own financial and business infrastructure at Bluesky including vendor management, financial operations, insurance, compliance, and process automation. Requires 6-8 years of high-growth startup operations experience building 0→1 processes.
Business Operations
Drive execution across Delivery, Finance, Product, and GTM by unblocking revenue, operationalizing plans, and running company cadences. Requires 1-4 years in consulting, ops, or finance plus top-school degree and data fluency.
Senior Manager, Quality, Training and Enablement Operations
Owns the operating infrastructure for the Quality, Training, and Enablement organization. Designs org-wide operating cadence, OKR processes, quality-to-training workflows, and cross-functional program management to drive operational efficiency.
Chief of Staff - Marketing
Senior operator overseeing operations for a 300+ person global marketing organization. Designs operating systems, manages cross-functional alignment, and supports the CMO with strategic initiatives, governance, and executive communications.