Program Manager, Public Sector
Lead execution and customer relationships for Scale's public sector portfolio focused on homeland layered defense. Manage cross-functional teams, subcontractors, and government stakeholders while driving technical delivery of AI solutions.
Responsibilities
- Serve as the contractual and internal program lead across a large-scale public sector engagement, integrating multiple sub-efforts under one umbrella (e.g., data pipelines for computer vision, software deployments for GenAI solutions)
- Own relationships with senior government stakeholders and ensure that we meet contractual obligations, performance metrics, and reporting requirements
- Own relationships with subcontractors to ensure successful delivery of the prime contract
- Lead formal engagements such as contract reviews, customer program syncs, performance assessments, and reporting cycles
- Lead and supervise a team of 3-4 delivery managers who run day-to-day customer engagement efforts
- Oversee a technical delivery team that will drive product roadmap alignment that adapts evolving customer needs
Requirements
- An active TS/SCI clearance
- 10+ years professional experience, ideally managing complex technical programs for DoD or national security customers
- A proven ability to lead large, cross-functional efforts across delivery, contracts, and customer teams
- A healthy obsession with establishing and driving adoption of programmatic systems and processes; plus the ability to exert influence and manage associated change
- Familiarity with FAR-based contracts and program structures like IDIQs, task orders, and OTAs
- Strong business acumen with the ability to manage performance metrics, contract deliverables, and program budgets
- A track record of high ownership in ambiguous environments
- Excellent written and verbal communication skills — especially with senior government stakeholders
- Deep curiosity about agentic AI and its application to homeland layered defense
- A willingness to travel up to 25% of the time
Nice-to-Haves
- Proficiency in Python, SQL or other programming languages
- A proven track record in B2B + B2G client facing roles and expanding client relationships
- Prior experience delivering technical solutions to government customers
- Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)
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