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HR Associate

75k – 85kChicago, ILPeople OpsHybrid3+ YOE
Summary

HR Associate supporting People Team programs including onboarding, recognition, engagement surveys, and learning & development. Requires 3-5 years HR coordination experience in a SaaS/tech environment with strong organizational skills and AI tool familiarity.

About the role

What You'll Do

Onboarding

  • Execute Program Operations: Coordinate the day-to-day operations of the Company onboarding program including scheduling, logistics, and session content in partnership with program owners
  • Drive Continuous Optimization: Conduct regular audits of content, delivery methods and tools (Slack, Confluence, LMS) to flag improvement and automation opportunities

Recognition

  • Manage Swag Logistics and Milestone Programs: Oversee the end-to-end administration of the internal swag platform including fulfilling corporate inventory orders, new hire kits, company store maintenance, and milestone work anniversaries while tracking the overall program spend and budget
  • Coordinate Recognition: Streamline company-wide recognition programs including monthly values shout-outs and Goat of the Month awards by compiling nomination summaries for HRBP review

Engagement

  • Administer Surveys and Track Action Planning: Lead the execution logistics, timelines, and communications for the annual experience survey, proactively guiding and monitoring the cross-functional action plans that follow
  • Translate Engagement Feedback into Insights: Synthesize survey data into structured summaries and polished presentation materials for review by HRBPs and Senior Leadership

Learning & Development

  • Administer Platforms and Logistics: Own the day-to-day configuration and maintenance of learning systems, coordinate logistics and materials for training sessions and development initiatives, and serve as the main point of contact for employee system access
  • Deploy Communications and Content Audits: Draft and distribute organization-wide L&D communications in alignment with HRBPs and the Senior Director, HR, while running regular content and completion audits to ensure accuracy and relevance

HR Program Support

  • Enforce Brand Identity and Editorial Alignment: Review internal People Team communications for consistent voice and tone, partnering directly with Marketing to incorporate updated branding assets into employee-facing HR materials
  • Provide Agile Program Support and Leverage AI: Deliver general administrative support across evolving People Team initiatives while actively utilizing generative AI tools to draft, edit, and refresh communications and program content to boost overall operational efficiency and employee experience

What You Bring

  • 3-5 years of experience in an HR/People Operations coordination or specialist role, ideally within a fast-paced SaaS or technology environment
  • Strong Foundation in HR Operations: Experience supporting or administering HR programs such as onboarding, recognition, or engagement surveys and proficiency with HR tools and platforms
  • Exceptional Communication & Discretion: A collaborative style paired with the high integrity and values-orientation required to handle sensitive data with strict confidentiality. Clear and professional written & verbal communication skills
  • AI Literacy & Tech-Forward Mindset: A genuine curiosity to explore and adopt new technologies. Basic familiarity with or eagerness to learn how to leverage AI tools to draft communications, summarize employee sentiment surveys, or optimize operational efficiency
  • An "Owner-Operator" Mentality: Proven ability to balance multiple competing tasks, operate with urgency in a fast-moving environment, remain organized with an attention to detail, and proactively solve problems

Total Rewards

  • Competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits
  • Generous PTO, Annual Company Holidays, Health Days, and Summer Fridays
  • Access to LinkedIn Learning, regular People Leader training, and internal Mentorship Program
Skills
HR OperationsOnboarding Program ManagementEmployee Recognition ProgramsEngagement SurveysLearning Management Systems (LMS)SlackConfluenceAI ToolsProgram CoordinationCross-functional Collaboration
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