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Fraud Operations Manager, Gaming

100k – 115kNew York, NYOtherOnsite3+ YOE
Summary

Manages fraud operations for gaming customers using Radar's geolocation platform, analyzes anomalous user behavior, enables stakeholders on platform features, and stays ahead of industry fraud trends. Requires 3-5 years client-facing ops experience and SQL familiarity.

About the role

What you'll do

  • Establish deep familiarity with Radar’s back office UX and functionality in order to proactively enable stakeholders at gaming customers on how to best use the Radar platform
  • Proactively identify, document, and analyze anomalous or potentially fraudulent end-user behavior for our gaming customers
  • Stay abreast of fraud trends in the gaming industry to help keep Radar and its gaming customers one step ahead of bad actors
  • Help our gaming customers solve their operational needs with Radar’s existing product suite, and inform the creation of new products at Radar that address additional needs

Who you are

  • 3-5 years of experience in a client-facing operations role
  • Strong understanding of the regulated gaming industry, including gaming-related fraud
  • Familiarity with geolocation software and experience utilizing location data
  • Familiarity with SQL and analysis of large datasets
  • Exceptional written and verbal communication skills underpinned by confidence and humility

What we offer

  • Competitive salary
  • Meaningful stock options in a fast-growing company
  • 401(k) plan with 4% match
  • Top-notch equipment
  • Catered lunches
  • Unlimited PTO
  • Health, dental, and vision insurance with 100% coverage for employees
  • 12 weeks of paid parental leave
  • Commuter and fitness benefits
Skills
SQLgeolocation softwarelocation datadata analysisfraud detectiongaming industry fraudback office toolscase managementanomaly detection
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