Senior Software Engineer, Content Platform

Responsibilities

• Work with cross-functional partners including product managers, designers and marketing managers to design and deliver high-quality products across multiple channels that directly contribute to Airbnb’s revenue.
• Lead efforts to architect and build technology for serving marketing content to guests and hosts across Airbnb’s stack—including our web frontends, GraphQL API gateway & business logic layer, and storage layer.
• Make heavy use of our mature DevAI stack to explore, build and verify your work.
• Optimize user experience and page performance by improving our rendering layer, or how we fan out and fetch data in the backend.
• Work with customers to identify usability issues and proactively fix them.
• Build relationships with engineers in product orgs (e.g. Relevance, Stays, Experiences) and partner with them to support company-wide initiatives.
• Provide hands-on technical leadership to build a no-code or low-code platform to author, segment, and plan lifecycle management of communications on onsite and offsite channels.
• Own the serving and hydration of billions of heavily personalized pieces of marketing content.
• Own the quality and uptime of our systems.

Requirements

• 6+ years of experience in a hands-on software engineering role.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Technical leadership: hands on experience leading project teams, setting technical direction and strategy and mentoring engineers.
• Demonstrated comfort in working in a fullstack environment—you might be a backend expert, but are happy building client components; or a client expert who is happy building efficient APIs.
• Passionate about efficiency, availability, technical quality and system quality.
• Passion to level-up those around you through curiosity and fostering a collaborative and inclusive team environment.
• Proven experience in defining product strategy and helping drive alignment with cross-functional leaders and stakeholders.
• Strong communication and collaboration skills with experience driving initiatives that span across teams.

Nice-to-Haves

• Experience in and/or opinions about the current state of Marketing Technology.
• Demonstrable Agentic AI experience with production applications, or have explored enough in your spare time to be able to speak to it.