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Shield AIShield AIDallas, TX

Project Manager, Demo (R4836)

Drive planning, coordination, and execution of complex demonstration programs and sustainment logistics for unmanned aerial systems. Manage schedules, budgets, risks, customer support, regulatory compliance, and cross-functional teams to ensure on-time, high-impact technology deployments.

88k – 130k/yr
On-site4+ YOETechnical Program Management

About the role

What you'll do

Demo Project Manager Tasks

  • Generate demonstration plans
  • Conduct demonstration event logistics planning
  • Coordinate with Go-To-Market leads and customers
  • Establish and maintain project action plans and risk metrics
  • Generate and maintain project schedules
  • Coordinate participation of personnel for demonstration events
  • Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
  • Manage project budgets
  • Manage and organize customer correspondence
  • Coordinate import/export regulatory compliance – ITAR and EAR
  • Facilitate fuel availability and procurement
  • Review, understand, and comply with proposals and contracts
  • Drive subcontractor performance as applicable

Assistant Program Manager for Logistics Tasks

  • Act as the key point of contact for the sustainment portion of programs
  • Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
  • Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware
  • Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
  • Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors
  • Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
  • Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues
  • Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates
  • Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration
  • Provide customer feedback to internal teams regarding maintainability and sustainability issues

General Tasks

  • Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management
  • Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance
  • Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
  • Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule
  • Partner with leadership to guide prioritization of projects and utilization of resources
  • Support an environment where accountability and program execution excellence are core

Required qualifications

  • 4+ years of Project Management experience, including managing schedules, budgets, resources, and events
  • Experience with scheduling tools such as Microsoft Project or Smartsheet
  • Significant experience and excellent skills with Microsoft Office suite
  • Excellent skills in leadership, time management, organization, and team management
  • Theoretical and practical project management knowledge
  • Application of project management techniques and tools
  • Excellent verbal and written communications skills
  • Willingness and ability to travel internationally and domestically as needed
  • A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to a high standard, and being kind to others

Preferred qualifications

  • Experience in the field of unmanned aerial vehicles
  • Familiarity with aviation product delivery, maintenance, sustainment, and field support
  • Undergraduate degree in engineering or business
  • Project Management Professional (PMP) certification

Skills

Project Managementmicrosoft projectsmartsheetMicrosoft Officeitarearpmplogistics managementRisk Managementstakeholder coordination
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