Skip to content
AssembledAssembledUnited States

Software Engineer - Forecasting & Scheduling

Builds forecasting interfaces, data pipelines, and scheduling systems for thousands of support agents using ML models. Requires Python ML libraries experience and background in ML/algorithmic teams with focus on performance optimization.

135k – 280k/yr
RemoteML Engineering

About the role

What you’ll work on

  • Predicting contact volume: Developing forecasting interfaces, data pipelines, and inference servers to predict support contact volume and determine the optimal number of support agents required for specific days and times.
  • Scheduling 1000s of support agents: Designing and implementing interfaces to collect and store team preferences and customer business constraints (e.g., labor laws), enabling the creation of optimal schedules for teams of thousands of support agents based on these forecasts and constraints.
  • MLOps: Enhancing machine learning efficiency and operations to support rapid model deployment and iteration.

About you (specifically)

  • Familiarity with ML packages and software: Experience using Python libraries like pandas, SciPy, and seaborn for statistical or predictive work.
  • Background in ML or algorithmic teams: Previous experience working on a machine learning or algorithmic team.
  • Passion for performance: A strong commitment to advancing both statistical and runtime performance, ensuring reliable and efficient forecasting and scheduling.

Skills

PythonpandasScipySeabornMachine LearningMLOpsData PipelinesInference ServersForecastingScheduling Algorithms

Similar roles

ML Engineering jobs
Beacon AI

Software Engineer, Cloud Infrastructure

Beacon AISan Carlos, CA

Build and operate scalable AWS cloud infrastructure, LLM platforms, RAG systems, and data pipelines for an AI aviation platform. Requires strong AWS and LLM production experience; hybrid in San Carlos, CA.

135k – 260k/yr
Hybrid5+ YOEML Engineering
Assembled

Software Engineer - Forecasting & Scheduling

AssembledSan Francisco, CA

Develops forecasting interfaces, data pipelines, and scheduling systems to predict support contact volume and optimize agent schedules for thousands, incorporating ML models and constraints like labor laws. Requires Python/ML experience and performance focus.

135k – 280k/yr
HybridML Engineering
Assembled

Software Engineer - AI Agents & Platform

AssembledSan Francisco, CA

Builds autonomous AI agents and platform infrastructure for customer support, enhancing LLM performance with RAG techniques, scaling systems with Golang, and integrating STT/TTS. Requires 5+ years software engineering experience with LLMs.

135k – 280k/yr
On-site5+ YOEML Engineering
Docker

ML Engineer

DockerPalo Alto, CA +1

Founding ML Engineer building production ML systems for governance, security, and agentic platform capabilities at Docker. Requires 5+ years applied ML experience shipping systems and 4+ years backend/infra engineering.

139k – 226k/yr
Remote5+ YOEML Engineering
Mercor

Machine Learning Engineer, Marketplace

MercorSan Francisco, CA

Build and optimize ML models for candidate-job matching, ranking, recommendations, and marketplace allocation at Mercor. Requires production ML experience with ranking/recommendation systems and strong applied ML skills across the full stack.

130k – 500k/yr
On-site5+ YOEML Engineering