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Senior Presales Operations Analyst
This role partners with regional Solutions Engineering leaders to run operating cadences, interpret business insights, improve workflows, and scale presales operations. Candidates need at least four years of relevant GTM operations experience, CRM and BI expertise, and strong stakeholder-management skills.
About the job
Responsibilities
- Partner closely with regional Solutions Engineering leaders as an embedded operational partner to understand their specific priorities and growth opportunities.
- Execute and refine operating rhythms for the regional Solutions Engineering organization, including regional business reviews, performance inspection, and ongoing operational cadences.
- Use existing reporting and business intelligence tools to provide leaders with visibility into business health, identifying regional trends and risks to support faster, better-informed decision-making.
- Identify opportunities to improve regional workflows by simplifying processes and removing operational friction.
- Partner with the GTM Analytics team to communicate regional data needs and translate field requirements into requests for improved self-service reporting.
- Collaborate with GTM Systems teams to refine regional tool adoption, improve CRM data quality, and ensure workflows support field productivity.
- Drive regional operational initiatives from identification through successful implementation, ensuring solutions scale effectively across the sub-region.
Requirements
- 4 years of experience in Revenue Operations, Sales Operations, Presales Operations, or a similar go-to-market-focused role.
- Experience directly supporting regional field leadership within a Sales, Solutions Engineering, or Presales organization.
- Experience with CRM platforms such as Salesforce and business intelligence tools, including an understanding of how data architecture impacts field decision-making.
- Strong business judgment and ability to interpret regional data and translate it into actionable recommendations for leadership.
- Ability to execute scalable solutions that improve efficiency across multiple teams.
- Strong communication and influencing skills, with the ability to build trust with regional stakeholders and drive outcomes through collaboration.
Nice-to-haves
- Direct experience as a seller or Solutions Engineer.
- Experience orchestrating business efficiency and scaling processes in a high-growth environment.
- Ability to navigate ambiguity, bring a clear point of view, and take ownership beyond the immediate task.
- Ability to connect field execution, data, systems, processes, and cross-functional teams to identify friction and build scalable solutions.
Compensation and Benefits
- Full-time compensation includes base salary, bonus, equity, and benefits.
- US base salary range: $152,000–$209,000 USD.
Skills
Revenue Operations, Sales Operations, Presales Operations, Salesforce, Business Intelligence, CRM, Gtm Analytics, Gtm Systems, Data Architecture, Self-Service Reporting, Data Quality, Process Improvement