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MozillaMozillaUnited States

Senior Application Engineer, Workplace Technology

Build and maintain workplace technology automations, integrations, and AI-enabled workflows across collaboration and identity platforms. The role requires 4–6 years of software engineering or systems integration experience, scripting proficiency, and familiarity with APIs, SaaS tools, and IAM/SSO.

Salary not listed
Remote5+ YOEFullstack Engineering

About the role

Responsibilities

  • Design, build, and maintain scripts, APIs, and workflow automations for workplace systems, including Google Workspace, Slack, Zoom, Atlassian, and Okta.
  • Develop lightweight services and integrations connecting collaboration tools, generative AI tools, and internal systems to enable virtual assistants and workflow agents.
  • Implement monitoring, logging, and observability for automation and AI workflows; troubleshoot issues and improve reliability, scalability, and cost efficiency.
  • Automate secure onboarding, offboarding, and mover workflows across access, permissions, and SaaS tools.
  • Collaborate with IT, Security, and People teams to embed identity, data, and compliance standards such as SSO, DLP, and classification into automation guardrails.
  • Pilot AI and productivity capabilities, integrate LLMs and agents, track usage and adoption metrics, and build user-assistance workflows.
  • Contribute to code reviews, shared workflow and agent library documentation, and reusable integration templates.
  • Partner with senior engineers to modernize workplace systems through scalable architecture, API-first design, and agentic workflows.

Requirements

  • 4–6 years of experience in software engineering, systems integration, or workplace technology development, focused on automation or scripting.
  • Proficiency in one or more of Java, Go, Python, JavaScript/Apps Script, Bash, or PowerShell.
  • Experience with RESTful APIs, webhooks, and integration frameworks.
  • Familiarity with Google Workspace, Slack, Zoom, and Atlassian.
  • Understanding of IAM/SSO, including Okta, SAML, OIDC, or SCIM, or willingness to develop these skills.
  • Experience or interest in CI/CD, workflow orchestration, and self-service delivery models.
  • Strong troubleshooting, documentation, and cross-functional communication skills.
  • Interest in responsible integration of LLMs, agents, and prompt pipelines into workplace systems.
  • Growth mindset and commitment to improving user experience through intelligent workflows.

Benefits

  • Performance-based bonus plans for eligible employees.
  • Medical, dental, and vision coverage.
  • Retirement contributions with immediate vesting.
  • Quarterly company wellness days.
  • Country-specific holidays and a birthday day off.
  • Home office stipend.
  • Annual professional development budget.
  • Quarterly well-being stipend.
  • Paid parental leave.
  • Employee referral bonus program.
  • Additional benefits, including life and AD&D insurance, disability coverage, and an employee assistance program, varying by country.

Skills

PythonJavaGoJavaScriptBashPowerShellREST APIsWebhooksGoogle WorkspaceSlackOktaSAML

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