Deployed Product Manager, Codex
Leads product strategy within strategic customer accounts to drive adoption and expansion of OpenAI products. Builds relationships with technical and executive stakeholders, identifies deployment opportunities, and collaborates with engineering and GTM teams to unblock implementations.
Responsibilities
- Act as the product lead inside strategic customer accounts, helping customers adopt and expand their use of OpenAI products.
- Identify opportunities for deeper deployment, new integrations, and broader product usage across teams and workflows.
- Build trusted relationships with technical stakeholders, engineering leaders, and executives, including representing product vision to C-level audiences.
- Partner closely with Deployment Engineers and GTM teams to drive successful implementations and long-term account growth.
- Translate customer needs and technical blockers into clear product feedback and execution paths for internal teams.
- Work hands-on with integrations, MCPs, tooling, and lightweight technical workflows when needed to unblock an account.
- Own lightweight PM work needed to support enterprise deployment, then hand off the right insights and opportunities to core product teams.
Requirements
- Strong technical fluency and comfort working directly with engineers.
- Strong product instincts, especially around identifying customer needs and translating them into product opportunities.
- Excellent stakeholder management and communication skills.
- Ability to present product strategy and deployment vision clearly to senior customer audiences.
- Comfort operating across strategy, execution, and hands-on problem solving.
- Bias toward action, ownership, and unblocking.
Ideal Background
- You've operated in highly ambiguous environments and are comfortable being the connective tissue between customers, engineering, GTM, and product.
- You are highly credible with technical audiences and can work effectively with CTOs, senior engineers, and developer experience teams.
- You are also excellent with stakeholders: polished in presentations, strong in customer conversations, and trusted in executive settings.
- You can understand a customer's goals, translate them into a deployment strategy, and drive follow-through across multiple teams.
- You are builder-minded and willing to get hands-on when needed.
- You likely have a background as a technical founder, product founder, technical PM, solutions or product lead, or in another role that combines technical depth with product judgment and customer-facing execution.
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