Lead the expert marketplace strategy and operations for an AI data company, owning acquisition, matching, retention, and quality while building scalable systems and partnering closely with Engineering. Requires marketplace/talent platform experience, strong product/systems thinking, and technical depth to define product requirements.
200k – 400k/yr
On-site8+ YOEBusiness Operations
About the role
Responsibilities
Own AfterQuery’s expert marketplace strategy across acquisition, activation, matching, retention, and quality
Lead the operating team responsible for expert sourcing, onboarding, and project staffing
Build scalable systems and processes for expert supply across multiple domains and project types
Partner closely with Engineering to define product requirements for applications, assessments, expert profiles, matching, and automation
Establish metrics, dashboards, and operating cadences for expert supply, staffing speed, conversion, and quality
Work cross-functionally with Ops, Research, and Engineering to ensure the right experts are matched to the right project requirements
Identify opportunities to improve expert conversion, reactivation, referrals, and long-term marketplace liquidity
Help build the long-term organizational structure for AfterQuery’s expert marketplace function
Required Qualifications
Experience building or operating a marketplace, talent network, labor platform, recruiting system, expert network, or contractor supply function
Strong product and systems thinking, with the ability to design scalable processes across complex workflows
Technical enough to partner deeply with engineers on product requirements, roadmap tradeoffs, and implementation priorities
Strong analytical intuition around funnels, liquidity, activation, matching, conversion, and quality signals
Experience managing operators or cross-functional teams in a high-growth environment
High ownership, strong communication, and ability to operate in a fast-changing environment
Deep care for speed, quality, customer impact, expert experience, and building systems that scale
Not a Fit If
You are primarily interested in traditional marketing growth
You do not want to work closely with engineers, operators, and domain experts
You prefer narrow execution roles over owning a broad business function
You are uncomfortable balancing strategy, systems, and day-to-day execution
You would solve expert supply only by adding headcount rather than improving systems and process
You are not excited by building a high-quality expert marketplace for frontier AI data
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