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AfterQueryAfterQuerySan Francisco, CA

Head of Expert Marketplace / Technical GM

Lead the expert marketplace strategy and operations for an AI data company, owning acquisition, matching, retention, and quality while building scalable systems and partnering closely with Engineering. Requires marketplace/talent platform experience, strong product/systems thinking, and technical depth to define product requirements.

200k – 400k/yr
On-site8+ YOEBusiness Operations

About the role

Responsibilities

  • Own AfterQuery’s expert marketplace strategy across acquisition, activation, matching, retention, and quality
  • Lead the operating team responsible for expert sourcing, onboarding, and project staffing
  • Build scalable systems and processes for expert supply across multiple domains and project types
  • Partner closely with Engineering to define product requirements for applications, assessments, expert profiles, matching, and automation
  • Establish metrics, dashboards, and operating cadences for expert supply, staffing speed, conversion, and quality
  • Work cross-functionally with Ops, Research, and Engineering to ensure the right experts are matched to the right project requirements
  • Identify opportunities to improve expert conversion, reactivation, referrals, and long-term marketplace liquidity
  • Help build the long-term organizational structure for AfterQuery’s expert marketplace function

Required Qualifications

  • Experience building or operating a marketplace, talent network, labor platform, recruiting system, expert network, or contractor supply function
  • Strong product and systems thinking, with the ability to design scalable processes across complex workflows
  • Technical enough to partner deeply with engineers on product requirements, roadmap tradeoffs, and implementation priorities
  • Strong analytical intuition around funnels, liquidity, activation, matching, conversion, and quality signals
  • Experience managing operators or cross-functional teams in a high-growth environment
  • High ownership, strong communication, and ability to operate in a fast-changing environment
  • Deep care for speed, quality, customer impact, expert experience, and building systems that scale

Not a Fit If

  • You are primarily interested in traditional marketing growth
  • You do not want to work closely with engineers, operators, and domain experts
  • You prefer narrow execution roles over owning a broad business function
  • You are uncomfortable balancing strategy, systems, and day-to-day execution
  • You would solve expert supply only by adding headcount rather than improving systems and process
  • You are not excited by building a high-quality expert marketplace for frontier AI data

Skills

marketplace operationstalent networksexpert sourcingproduct requirementsSystem DesignAnalyticsCross-Functional Leadership
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