Staff Engineer, Field Quality (R4958)
Staff Engineer investigates field issues in autonomous hardware systems, drives root cause analysis, implements corrective actions, and improves reliability through cross-functional collaboration. Requires 5+ years in quality engineering for complex hardware in aerospace/defense/robotics.
About the job
What you'll do
- Investigate field-reported issues and drive root cause analysis across hardware, software, and integrated systems
- Partner with engineering, manufacturing, and test teams to implement corrective and preventive actions (CAPA)
- Analyze reliability and performance trends to identify systemic quality issues and improve product robustness
- Support validation, troubleshooting, and failure reproduction efforts for fielded systems
- Develop quality metrics, reporting, and tracking tools to improve visibility into field performance and defect trends
- Coordinate issue resolution across cross-functional teams while ensuring timely communication and closure
Required qualifications
- 5+ years of experience in quality engineering, field engineering, systems integration, manufacturing quality, or related technical roles
- Strong experience with root cause analysis, failure investigation, and corrective action implementation in complex hardware environments
- Ability to diagnose system-level issues across mechanical, electrical, and software interfaces
- Experience analyzing reliability data, defect trends, and operational performance metrics
- Strong communication and organizational skills with the ability to coordinate across engineering and operations teams
- Demonstrated ability to manage multiple priorities in fast-paced development and operational environments
Preferred qualifications
- Experience supporting aerospace, defense, robotics, or autonomous systems programs
- Familiarity with AS9100, ISO 9001, or regulated engineering environments
- Experience with environmental testing, system validation, or field operations support
- Experience using data analysis and reporting tools such as Python, SQL, Jira, Power BI, or Tableau
Skills
Python, SQL, Jira, Power BI, Tableau, Root Cause Analysis, Failure Investigation, Reliability Analysis, Capa, As9100, Iso 9001
Similar jobs
DevOps / SRE jobs
Nango
United StatesOwn and scale Nango’s cloud platform, customer-controlled deployments, infrastructure automation, reliability, and data layer. The role requires 10+ years in platform, infrastructure, DevOps, or SRE work, with deep Kubernetes, AWS, Terraform, database, and compliance experience.
Nango
United StatesOwn and scale the company’s cloud platform, BYOC deployments, infrastructure automation, reliability, data layer, and infrastructure security. Requires 10+ years in platform, infrastructure, DevOps, or SRE roles, with deep Kubernetes, AWS, Terraform, and database expertise.
VGS
United StatesLeads the architecture, automation, observability, and reliability of multi-region AWS infrastructure supporting mission-critical payment systems. Requires 8+ years of distributed-systems experience and deep expertise in infrastructure as code, Kubernetes, automation, and cloud networking.
Shield AI
Seattle, WA
Leads the design and deployment of AI-enabled manufacturing systems, MES, connected-factory infrastructure, and automation for aircraft production. Requires a bachelor’s degree and 8+ years of experience in digital manufacturing, industrial automation, or software-enabled operations.
Shield AI
San Diego, CADesigns, automates, and operates AWS infrastructure, shared development environments, and container platforms. The role requires strong experience with Kubernetes, infrastructure as code, environment lifecycle automation, cloud security, compliance, and cost optimization.