Your Role

As a Client Account Executive for Mid-Market at Dialpad, you will provide strategic account management across a portfolio of existing customers while growing year-over-year revenue. You will develop and execute sales strategies, meet revenue goals, manage customer relationships, and ensure customers realize ongoing value from Dialpad products.

What you’ll do

Focused on a portfolio of Mid-Market customers, own the sales process from start to finish. Work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.
Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
Cultivate relationships with our customers to gain insight into customer strategy and expansion plans—aligning our product suite with their goals.
Generate pipeline and drive an efficient sales process.
Achieve or exceed quarterly revenue goals.
Serve as a Dialpad expert and become a trusted advisor and resource for your customers.
Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad.

Skills you’ll bring

3-5+ years of experience in a closing sales role. Previous Mid-Market experience preferred.
Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
Ability to communicate, present, and influence key stakeholders and decision-makers.
Experience with solution selling techniques such as SPICED and/or MEDDICC.
Experience providing timely and accurate forecasts to sales leadership.
Excellent time management skills with the ability to track numerous details.
Willingness to travel to customer locations or events as needed.
SaaS sales background required, with bonus points for UCaaS/CCaaS.
Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).