Senior Staff Lead Site Reliability Engineer
Leads the establishment and maturation of SRE practices across cloud infrastructure and platform services. This hands-on technical role focuses on reliability targets, observability, incident response, resilience, automation, and mentoring engineering teams.
About the job
Responsibilities
- Define and implement service-level indicators (SLIs), service-level objectives (SLOs), and other reliability measures.
- Build and improve monitoring, alerting, logging, and tracing for infrastructure and platform services.
- Lead technical responses to complex incidents and drive root-cause analysis through resolution.
- Identify recurring failure modes and work with engineering teams to eliminate them.
- Improve system resilience through automation, testing, capacity planning, and failure recovery.
- Develop tooling and automation to reduce manual operational work.
- Partner with product and platform teams to incorporate reliability requirements into system design.
- Establish incident response practices that improve detection, diagnosis, communication, and recovery.
- Mentor product engineers and SRE and Cloud Engineering teammates.
- Define and manage short- and long-term SRE roadmaps and distribute work across teammates.
Requirements
- 7+ years of experience in SRE, software engineering, infrastructure engineering, or a related field.
- Experience operating production services with defined availability and reliability requirements.
- Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices.
- Experience designing and operating infrastructure in AWS or another major cloud environment.
- Experience with infrastructure as code and automated infrastructure provisioning.
- Experience supporting containerized applications and distributed systems.
- Experience developing operational tooling or automation using Python, Go, or a similar language.
- Ability to diagnose complex failures across applications, infrastructure, networking, and dependent services.
- Experience leading incident response and root-cause analysis across engineering teams.
- Experience leading and executing a team’s technical vision over multi-quarter timelines.
Nice-to-haves
- Experience establishing or maturing an SRE function within an engineering organization.
- Experience with Kubernetes and cloud-native observability systems.
- Experience operating systems in regulated or compliance-driven environments.
- Experience with capacity planning, performance analysis, and cloud cost management.
- Experience supporting shared infrastructure across multiple products or engineering organizations.
- Experience building roadmaps in ticketing systems.
- Experience mentoring other engineers.
Skills
AWS, Infrastructure As Code, Kubernetes, Python, Go, Monitoring, Alerting, Logging, Distributed Systems, Incident Response, Root-Cause Analysis, Capacity Planning, Observability
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