Product Program Manager, Roadmap Planning & Program Management

Responsibilities

• Partner with engineering, product marketing, design, community support, and other cross-functional teams to deliver software product programs with the highest quality and on schedule
• Understand dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
• Anticipate upcoming risks and issues and develop risk mitigation strategies proactively in a fast-paced environment
• Develop program plans that are unique to each initiative and require strategic thinking
• Operate at a variety of altitudes by tailoring communication style and approach
• Go beyond status reporting to drive issues to resolution
• Understand best practices, drive improvements, and focus on simplification

Requirements

• 8+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast-paced environment
• Strong product and/or technology experience including product management or engineering (software preferred)
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
• World-class verbal and written communication skills that can simplify complex topics
• Exceptional influencing and presentation skills
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization