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Steno

Accounts Receivable Specialist

42k – 54kUnited StatesFinance & AccountingRemote1+ YOE
Summary

Manage day-to-day collections by contacting clients via email and phone, sending statements, and reconciling billing issues while delivering hospitality-focused service. Requires 1+ years A/R experience and strong Excel skills.

About the role

Responsibilities

  • Manage the day-to-day collections process
  • Reach out to clients via email and phone
  • Send monthly statements
  • Reconcile billing issues with internal teams
  • Serve as a reliable, relationship-focused point of contact for outstanding accounts
  • Work cross-functionally with Billing and Account Management

Requirements

  • 1+ years of A/R and collections experience
  • Comfortable on the phone throughout the day, building client relationships while managing collections
  • Strong Excel skills
  • Thrive working independently and navigating ambiguity
  • Fluent in remote tools like Google Workspace, Slack, and Zoom
  • Critical thinker who can find creative solutions to day-to-day challenges
  • Can work through detailed processes efficiently without losing organization

Nice-to-Haves

  • Familiarity with Looker, Zendesk, or HubSpot

Compensation & Benefits

  • Competitive hourly rate ($20–$26 per hour)
  • Performance bonus – Monthly bonus tied to your impact
  • Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans
  • Stock options
  • Fully remote environment
Skills
ExcelGoogle WorkspaceSlackZoomLookerZendeskHubSpotAccounts ReceivableCollections
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