Account Executive, Startups
Chicago, ILAccount ExecutiveOnsite5+ YOE
Summary
Own full sales cycle for startups and SMBs at Stripe, driving renewals, upsells, and new product adoption through consultative, client-facing sales.
About the role
Responsibilities
- Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
- Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
- Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
- Own the full sales cycle from lead to close for startups and small and medium businesses
- Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
- Make every potential Stripe user happy with every interaction, regardless of deal size
- Identify and understand users' pain points to propose Stripe solutions
- Make sure that internal teams are set up for users' success by coordinating with other Stripe teams
Requirements
- 5+ years of experience in a client-facing sales role
- Ability to understand complex technical ecosystems and build great relationships with technical customers
- Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
- Problem-solving ability to manage complex pricing and cost considerations
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of stakeholders, both internally and externally
- Ability and motivation to operate in an ambiguous and fast-paced environment
- Superior verbal and written communication skills
Preferred Qualifications
- Prior experience in a sales and customer-facing role at a high-growth technology company
- Experience with Excel and SQL, or a willingness to learn
Skills
SalesClient Relationship ManagementUpsellingCross-functional CollaborationProject ManagementTechnical Ecosystem UnderstandingConsultative SellingCold CallingExcelSQL