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ZocdocZocdocNew York, NY

Staff Software Engineer, Sponsored Results

Leads design and architecture of backend services, APIs, and model-serving systems for Zocdoc's Sponsored Results platform. Optimizes data pipelines, collaborates with product/data teams, mentors engineers, and drives scalability in ML/advertising domains.

180k – 265k/yr
HybridBackend Engineering

About the role

Responsibilities

  • Lead the design and architecture of backend services, APIs, and model-serving systems that power Zocdoc’s Sponsored Results platform for scalability, reliability, and performance.
  • Optimize and unify data pipelines to support multiple modeling workflows, improving efficiency and consistency across SPO’s ML ecosystem.
  • Collaborate closely with product, data science, and infrastructure teams to build seamless provider experiences and accelerate product innovation.
  • Drive architectural direction and technical excellence through clear design documentation, code reviews, and hands-on implementation.
  • Mentor engineers across the team, fostering strong engineering standards, and raising the technical bar for full-stack and backend development.
  • Analyze complex product and system challenges, balancing immediate business impact with long-term platform scalability and maintainability.
  • Work with cutting-edge GenAI tools and technology.

Requirements

  • Proven track record of owning and scaling complex, user-facing platforms, balancing near-term delivery with a long-term technical vision.
  • Deep expertise in backend system design — from APIs and data pipelines to understanding best practices on integrating with front-end architecture.
  • Experience optimizing large-scale, data-driven systems (preferably in ML or advertising domains) with a focus on performance, reliability, and measurable business impact.
  • Strong communication skills that bridge technical and non-technical audiences, aligning product, data science, user experience, and engineering priorities.
  • Passion for mentoring engineers, driving best practices in testing, deployment, and maintainability, and elevating team-wide engineering quality.
  • Familiarity with cloud-native environments (e.g., AWS) and distributed systems, applying modern DevOps and CI/CD principles.

Benefits

  • Flexible, hybrid work environment at our convenient Soho location.
  • Unlimited Vacation.
  • 100% paid employee health benefit options (including medical, dental, and vision).
  • Commuter Benefits.
  • 401(k) with employer funded match.
  • Corporate wellness program with Wellhub.
  • Sabbatical leave (for employees with 5+ years of service).
  • Competitive paid parental leave and fertility/family planning reimbursement.
  • Cell phone reimbursement.
  • Catered lunch everyday along with beverages and snacks.
  • Employee Resource Groups and ZocClubs to promote shared community and belonging.
  • Great Place to Work Certified.

NYC Base Salary Range: $180,000—$265,000 USD

Skills

Backend EngineeringAPIsData PipelinesMachine LearningAWSDistributed SystemsDevOpsCI/CDGenerative AIFull-Stack Development
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