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BrigitBrigitNew York, NY

UX Researcher

Conduct UX and product research to uncover user insights on financial behaviors, synthesize findings into actionable recommendations, and partner with design, product, and engineering teams to inform product decisions.

120k – 150k
Hybrid4+ YOEUX Research

About the role

What you’ll be doing

  • Conduct research to better understand our users, their needs, and their experiences
  • Partner with Product Design, Product, Data, and Engineering to help guide product decisions
  • Turn research findings into clear, actionable insights
  • Share insights in simple, useful ways through readouts, summaries, and other research materials
  • Build and maintain research resources so teams can easily find and use past learnings
  • Look for ways to improve and scale research practices, tools, and processes
  • Champion a user-centered approach by bringing empathy and evidence into the product development process

What you have

  • 4+ years of experience conducting UX or product research in a product organization
  • Experience running a variety of qualitative research methods (usability testing, moderated and unmoderated studies)
  • Ability to synthesize complex findings into clear, actionable insights that influence product decisions
  • Experience partnering with product managers, designers, and engineers in fast-moving product teams
  • Strong storytelling and communication skills, with the ability to present insights to both design and non-design audiences
  • A collaborative mindset and curiosity about how people manage money and navigate financial challenges
  • Experience building research repositories or insight libraries
  • Familiarity with tools such as UserTesting, Maze, Dovetail, or similar research platforms

Skills

Ux ResearchProduct ResearchUsability TestingQualitative ResearchUsertestingMazeDovetailResearch RepositoriesStorytellingCross-Functional Collaboration

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