Senior Product Manager owning onboarding, integrations, and data/analytics products for Assembled's customer support platform. Requires 5+ years enterprise SaaS PM experience, strong technical/analytical skills, and customer discovery with support leaders.
190k – 260k/yr
On-site5+ YOEProduct Management
About the role
Responsibilities
Work directly with prospects and customers to deeply understand problems and needs.
Research, partner across functions, and analyze feedback and usage data to ensure solutions solve problems across the customer base.
Own the AI-powered workforce setup and onboarding experience, ensuring contact center data is accurate, timely, and complete, and customers can quickly configure their workforce.
Scale and deepen the integrations platform, shaping strategy for integrations with the broader support ecosystem, including decisions on build vs. partner.
Empower support leaders with data by ensuring analytics pipeline, core metrics, and definitions are accurate, fast, well-defined, and consistent, and turning data into actionable insights.
Lead and mentor junior PMs, raising the bar on product thinking, writing culture, and ways of working.
Champion high product quality, usability, visual design, accuracy, and shipping impactful work.
Foster a fast-paced, growth-mindset, empathetic culture in an ambiguous environment.
Requirements
5+ years of product management experience in enterprise SaaS, with proven track record of impact beyond feature-level work.
Experience at a growing, venture-backed startup where business needs and teams evolve quickly.
Strong analytical and technical product skills, with ability to get deep in data and technical details, and form perspectives on integration strategies, data stacks, and infrastructure choices.
Experience building analytics products or data-driven experiences for business users.
Collaborative style with track record of building strong partnerships across functions, especially engineering.
Strong written and verbal communication skills in a rigorous writing culture.
Customers-first mindset with strong discovery and communication skills for senior stakeholders.
Bias to action and sense of urgency.
Currently based in or willing to relocate to the New York metro area.
Nice-to-Haves
Experience building AI-powered product features in a practical, customer-value-driven way.
Experience designing or managing integrations products and platform API strategy.
As the first Frontline Strategist (Product Manager) on the Frontline Deployed Engineering pod, you will embed with enterprise customers to understand their operational challenges, translate field learnings into product priorities, define custom integrations and tooling, and establish the pod's operating model. Requires 7+ years in product management or consultative customer-facing roles, high agency, and comfort with ambiguity.
190k – 200k/yr
Hybrid7+ YOEProduct Management
Senior Product Manager Platform
SnapLogicSan Mateo, CA
Own strategy and roadmap for SnapLogic's core platform (control plane, data plane, observability) serving internal teams and external developers. Drive reliability, scalability, security, and generative capabilities for enterprise customers.
190k – 215k/yr
Hybrid5+ YOEProduct Management
Product Lead, Grocery
PropelUnited States
Own end-to-end product vision and strategy for the Grocery vertical within the Marketplace. Drive user and commercial outcomes for low-income users while partnering with retailers and CPGs. Lead a cross-functional team of engineers, designers, and data scientists.
190k – 250k/yr
Remote5+ YOEProduct Management
Lead Product Manager
tastytradeChicago, IL
Lead Product Manager owning the core platform experience across mobile, web, and desktop for a fintech trading platform. Sets platform standards, drives activation metrics, mentors PMs, and leverages AI to improve onboarding, discovery, and cross-sell.
190k – 220k/yr
Hybrid8+ YOEProduct Management
Senior Product Manager - Database AI Optimization
DatadogNew York, NY
As a Senior Product Manager, you will lead the development of database monitoring and optimization capabilities, focusing on AI-driven solutions. You will work with engineering, marketing, and sales teams to define and launch new products, improving how customers operate and gain value from their databases.
