Product Quality Manager - Mission Critical

What You’ll Be Working On

Strategic Leadership

• Define and execute a comprehensive product quality vision and long-term strategy aligned with organizational goals, focusing on the scalable production of Mobile Data Centers and Power Distribution units.

Team Management

• Direct and mentor the Receiving and Production QC inspection teams, fostering a high-performance culture and ensuring consistent application of inspection standards across all shifts.

Quality Systems

• Manage and evolve the facility’s Quality Management System (QMS), implementing robust incoming material reviews, CAPA processes, and traceability protocols to enable effective root cause analysis.

Standards & Compliance

• Serve as the technical authority for compliance with ISO 9001 and regulatory requirements (such as UL 891 and UL 9540).
• Manage the facility’s Calibration Program for all specialized testing equipment and tooling.

Cross-Functional Collaboration

• Partner with Procurement, Engineering, and Operations to ensure all building products meet technical specifications during volume ramps and resolve systemic process breakdowns or design-to-build conflicts.

Performance Tracking

• Define and track key KPIs for product quality—including Defect rates and non-conformance rates—presenting data-driven insights and risk assessments to senior leadership.

Continuous Improvement

• Promote a site-wide culture of quality by leading Non-Conformance (NC) activities and providing technical training to employees on process improvement and quality matters.

Risk Mitigation

• Conduct quality assessments for critical build phases and develop contingency strategies for quality-related disruptions to the "Spark" product line delivery schedule.

What You’ll Bring to the Team

Education: Bachelor’s degree in Engineering, Quality Management, or a related technical field is preferred.

Experience: 5+ years of experience in product quality within a heavy manufacturing or industrial environment, plus 2+ years in a leadership role managing team performance and development.

Technical Expertise: Advanced understanding of build quality best practices, structural/electrical inspection techniques, and the ability to interpret complex engineering blueprints and schematics.

System Knowledge: Proven experience developing and implementing Quality Management Systems (QMS), performance dashboards, and quality improvement roadmaps.

Soft Skills: Exceptional communication and negotiation skills with a proven ability to influence senior leaders and drive alignment between production and engineering functions.

Operational Attributes: Demonstrated ability to lead through ambiguity, manage conflict on the shop floor, and make data-driven decisions or approve final product shipment.

Bonus Points:

• Expertise in ISO 9001, UL 891, and Lean Six Sigma tools (Green or Black Belt).
• Direct experience administering a full QMS within the modular building or data center infrastructure industry.

Benefits

• Competitive compensation
• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off

Compensation Range: $99,750 - $114,000 + Bonus. Restricted Stock Units are included in all offers.