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IllumioIllumioSunnyvale, CA

Staff Technical Program Manager

Leads complex, cross-functional technical programs across cybersecurity platform, cloud, infrastructure, and customer-facing teams. The role owns release management, operational improvements, strategic customer initiatives, and executive stakeholder alignment, requiring 8+ years of technical program management experience and a technical bachelor's degree.

178k – 213k/yr
On-site8+ YOETechnical Program Management

About the role

Responsibilities

Technical Program Leadership

  • Lead complex, cross-functional programs spanning multiple engineering organizations from planning through successful delivery.
  • Drive strategic initiatives across cloud, platform, security, infrastructure, and customer-facing product teams.
  • Establish program plans, milestones, dependencies, risks, and success metrics.
  • Develop and maintain reporting for regular program status updates.

Product Release Management

  • Own end-to-end release management for multiple product lines.
  • Coordinate release readiness across Engineering, Product Management, QA, Cloud Operations, Documentation, and Customer Support.
  • Drive release planning, go/no-go decisions, deployment readiness, and post-release reviews.
  • Improve release predictability through automation, metrics, and standardized processes.

Cross-Functional Execution

  • Partner with product, engineering, and cross-functional leaders to identify risks, remove blockers, and drive timely execution.
  • Coordinate cross-team dependencies across distributed engineering organizations.
  • Lead technical discussions and facilitate alignment among stakeholders with competing priorities.

Operational Excellence

  • Define and improve program management best practices.
  • Build dashboards, KPIs, executive reporting, and portfolio health metrics.
  • Develop process improvements, automate workflows, and develop tools for PMO efficiencies.
  • Drive continuous improvement focused on engineering efficiency, release quality, and operational scalability.

Customer and Strategic Initiatives

  • Lead strategic customer commitments and Voice of Customer initiatives.
  • Partner with Product and Customer Success to prioritize customer-driven programs.
  • Coordinate large-scale initiatives involving SaaS migrations, platform modernization, and customer enablement.

Requirements

  • Bachelor's degree in computer science, engineering, or a related technical field.
  • 8+ years of Technical Program Management experience in enterprise software, cloud, networking, infrastructure, or cybersecurity.
  • Experience leading large cross-functional engineering programs across Product, Engineering, QA, Security, Cloud Operations, and Customer Success.
  • Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and release management.
  • Experience managing complex technical dependencies across multiple engineering organizations.
  • Strong executive communication and stakeholder management skills.
  • Experience with Jira, Confluence, Claude, Copilot, or similar tools.
  • Experience with workflow automation and agent/tool building using AI or industry-standard tools.

Nice-to-Haves

  • Experience in cybersecurity, cloud, networking, SaaS, or enterprise infrastructure.
  • Familiarity with Kubernetes, containers, cloud-native architectures, APIs, distributed systems, or microservices.
  • Experience with CI/CD pipelines and modern DevOps practices.
  • Experience driving SaaS releases and cloud deployments.
  • PMP, Scrum Master, or SAFe certification.

Compensation

  • Annual salary range: $178,000–$213,000.

Skills

Technical Program Managementcloud computingCybersecurityNetworkingInfrastructurerelease managementAgileJiraConfluenceWorkflow Automationartificial intelligenceKubernetesDockercloud-native architectureCI/CD

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