Robot Service Technician

Responsibilities

Production & Assembly

• Assemble wiring harnesses, cables, and connectors for autonomous delivery robots
• Install, configure, and replace sensors including LiDAR, cameras, and ultrasonic sensors
• Perform mechanical and electrical assembly of robot components and subsystems
• Follow technical documentation, schematics, and assembly procedures to ensure quality standards

Maintenance & Repair

• Perform routine maintenance and preventive service on the robot fleet
• Diagnose failures, investigate incidents, and execute repair and service campaigns
• Test, troubleshoot, and repair mechanical and electrical systems, including suspension and battery components
• Document maintenance activities and service findings

Field Operations Support

• Travel between local sites to provide onsite technical support as needed
• Support deployment, testing, and validation of autonomous delivery robots in real-world environments
• Assist with inventory management, equipment tracking, and parts organization
• Participate in rapid prototyping and hardware validation efforts

Requirements

• Experience using mechanical and electrical tools, including measuring equipment
• Experience assembling and disassembling electrical and electromechanical systems
• Ability to read and interpret 2D mechanical drawings and technical documentation
• Experience installing and integrating custom electronic modules
• Understanding of AC/DC electrical systems and safe working practices
• Valid driver's license with a clean driving record
• Comfortable working both in a workshop environment and in the field
• Ability to lift and move items weighing 50 pounds or more
• Strong attention to detail and a methodical approach to troubleshooting and problem-solving
• Excellent teamwork, communication, and collaboration skills
• Adaptable, proactive mindset with the ability to handle a variety of technical tasks

Nice-to-Haves

• Experience in automotive service, vehicle retrofitting, manufacturing, or related industries
• Experience working with electric vehicles (EVs)
• Soldering and wire crimping experience
• General computer proficiency and familiarity with diagnostic tools
• Experience supporting robotics, autonomous systems, or other advanced technologies

Benefits

• Pre-tax commuter benefits
• Employer Subsidized Healthcare Benefits
• Flexible Spending Account for healthcare-related costs
• Short and long-term disability and life insurance
• 401k package