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SentrySentrySan Francisco, CA

Senior Technical Program Manager

Senior Technical Program Manager to own Sentry's product launch process end-to-end. Define launch standards, orchestrate cross-functional readiness across Engineering/Product/Marketing/GTM/Sales, own feature flag and cohort strategies, and continuously improve release operations using data and retrospectives. Requires 5+ years TPM experience in high-growth SaaS with a builder mindset for creating frameworks from scratch.

180k – 200k
Hybrid5+ YOETechnical Program Management

About the role

What You'll Do

  • Define the Launch Standard: Establish what a great product launch looks like at Sentry including gates, playbooks, decision rights, and rituals.
  • Own Feature Flag & Cohort Strategy: Bring intentionality to early access programs, beta cohorts, and staged rollouts to ensure the right customers receive features at the right time while learning from every rollout.
  • Orchestrate Cross-Functional Readiness: Coordinate alignment across Engineering, Product, Legal, Marketing, GTM, and Sales; surface dependencies early and drive decisions.
  • Keep Everyone Informed and Confident: Build visibility through dashboards, launch briefs, and status updates that provide high-signal, low-noise communication.
  • Improve with Every Launch: Instrument the release process, track friction, run retrospectives, and lead continuous improvements.

You'll Love This Role If You...

  • Want to own and define what great looks like rather than just run an existing process.
  • Are energized by cross-functional complexity and excel at aligning teams without formal authority.
  • Think in systems and want to build operating models around the full release lifecycle.
  • Use data to diagnose problems, measure progress, and interpret analytics on release health, adoption, and quality.
  • Care deeply about the customer experience of receiving new software.

What We're Looking For

  • 5–8+ years of Technical Program Management experience in a high-growth SaaS company, with exposure to product launches, release operations, or GTM coordination.
  • Genuine builder mindset with examples of creating processes or frameworks from scratch that endured.
  • Strong data and analytics instincts to understand release health, customer adoption, and process quality.
  • Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority.
  • Sharp written communication skills for crisp launch briefs, escalations, and process docs.
  • Strong prioritization skills to triage competing demands across stakeholders.

Compensation

Base salary range: $180,000 - $200,000. Eligible for incentive compensation, equity grants, paid time off, and group health insurance.

Skills

Technical Program ManagementProduct LaunchesRelease OperationsGtm CoordinationFeature FlagsBeta CohortsStaged RolloutsCross-Functional CoordinationData AnalyticsLaunch BriefsProcess Documentation

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