DAT Freight & AnalyticsSeattle, WAProvides empathetic support to customers across phone, email, and live chat, troubleshooting issues and coordinating escalations. Requires strong communication skills, CRM proficiency, and 1–3 years of experience.
Provides overnight and weekend customer support for brokerage accounts, funding operations, trading inquiries, and risk escalations. The role requires 1–3 years of customer service experience, strong communication and judgment, and willingness to complete sponsored FINRA licensing.
Handles high-volume consumer support, technical troubleshooting, community engagement, and issue escalation while identifying product patterns and improving self-service resources. Requires 1–3 years of customer support, operations, or technical experience and strong written communication.
Provides high-volume phone, chat, and email support to self-directed investors, including complex options order execution, position analysis, and brokerage platform assistance. Requires FINRA Series 3, 7, and 63 certifications and 2–3 years of related experience.
Provides Tier 1 customer support across payroll, taxes, HR, and benefits, resolving tickets with empathy and strong follow-through. The role suits an early-career candidate who learns complex SaaS products quickly and can manage a fast-paced support queue.
Provides end-to-end customer support for Rippling’s time-off product through email, chat, and video, resolving SaaS issues and sharing customer insights with internal teams. Requires a bachelor’s degree, 1–4 years of SaaS support experience, and residence in a Pacific or Mountain timezone state.