Product Manager, Enterprise

Key Responsibilities

Security & Compliance Product Development

• Own the roadmap for enterprise security features including audit logging, data retention policies, and access controls
• Drive compliance certifications and feature development (SOC 2, HIPAA, FedRAMP, GDPR) in partnership with security and legal teams
• Develop and maintain enterprise admin experiences including user management, workspace controls, and policy enforcement
• Build features that give IT and security teams visibility and control over Claude usage within their organizations

Enterprise Platform Capabilities

• Define and execute on core enterprise infrastructure including deployment options, data residency, and integration capabilities
• Partner with engineering to build scalable, secure architecture that meets enterprise requirements
• Develop APIs and integration points that enable enterprise workflows and system connectivity

Cross-functional Partnership

• Work closely with sales and customer success to understand enterprise customer requirements and translate them into product priorities
• Partner with security team to ensure features meet enterprise security standards
• Collaborate with legal and policy teams on compliance requirements and certifications
• Coordinate with research teams on enterprise-specific model behavior and safety requirements

Customer & Market Understanding

• Build deep expertise in enterprise security, compliance, and procurement requirements
• Develop relationships with enterprise customers to understand their needs and validate solutions
• Stay current on competitive landscape and enterprise AI market trends

Minimum Qualifications

• Strong understanding of enterprise security concepts (RBAC, audit logging, encryption, data residency)
• Experience with compliance frameworks (SOC 2, HIPAA, GDPR) and certification processes
• Track record of shipping enterprise features that drive adoption in security-conscious organizations
• Excellent communication skills with ability to work across technical and business stakeholders
• Experience partnering closely with sales teams and engaging directly with enterprise customers

Preferred Qualifications

• 6+ years of product management experience, with at least 3 years focused on enterprise software
• Experience in AI/ML products or platforms
• Background in identity & access management, security tools, or compliance software
• Understanding of regulated industries (healthcare, financial services, government)
• Technical background or experience working closely with infrastructure/platform teams
• Experience with enterprise admin console design and IT buyer personas
• Strong technical judgment with ability to go deep on security and infrastructure topics
• Structured thinking and ability to break down complex compliance requirements into shippable features
• Customer empathy with ability to understand enterprise buyer and admin personas
• Execution focus with track record of shipping in fast-paced environments

Compensation & Logistics

• Annual compensation: $305,000 - $460,000 USD (OTE for sales roles includes base + commissions/bonuses)
• Minimum education: Bachelor’s degree or equivalent
• Location-based hybrid policy: Expect staff in offices at least 25% of the time
• We sponsor visas where possible