Senior Product Manager

Responsibilities

• Work with engineering and design teams to build actionable requirements and deliver high-value authentication factor solutions
• Define and socialize a roadmap that articulates your product direction and strategy
• Build compelling business cases to support ongoing product delivery efforts
• Become the go-to subject matter expert for your product area
• Develop and test product hypotheses, working in a lean and iterative way
• Prototype and validate early — build lightweight demos, proof-of-concepts, and interactive mockups (including light coding where needed) to test hypotheses with customers before committing to full development cycles
• Define and track KPIs and success metrics for your product area
• Work with cross-functional partners in Product Marketing and field teams to enable successful feature launches and manage the product lifecycle
• Create assets to guide product development work (framing documents, story maps, opportunity canvases, stories for implementation)
• Contribute to the assessment and improvement of processes and practices that can be shared with other product teams
• Leverage AI tools throughout the product development cycle — use AI-assisted tools for research, writing, prototyping, and demo creation to move faster, reduce manual effort, and raise the quality bar at every stage

Requirements

• Strong leadership skills and presence
• Technical aptitude and fluency to communicate with engineering teams and customer developers
• Track record of successful delivery of technical enterprise products
• Excellent communication skills with both internal and external stakeholders
• Functional experience in identity management, authentication factors, or security — particularly MFA mechanisms (TOTP, SMS OTP, push notifications, hardware security keys)
• Understanding of API and SDK design principles, including developer experience considerations such as error handling, versioning, and documentation
• 5+ years of experience as a product manager
• Champion for collaborative, iterative product discovery
• Love the work of identifying and deeply understanding customer problems
• Like to get your hands dirty and use the products you build

Preferred Qualifications

• Hands-on technical background: prior software engineering, developer advocacy, or solutions engineering experience
• Familiarity with authentication standards and specifications: WebAuthn, FIDO2/Passkeys, OATH (TOTP/HOTP), OIDC, SAML
• Experience with cryptographic concepts relevant to authentication (public key infrastructure, attestation, challenge-response flows)
• Practical experience analyzing product and behavioral data using SQL, dashboards, or analytics tooling
• Experience working in agile/scrum environments
• Ability to travel within US or Canada