Staff Software Engineer, Infrastructure

Responsibilities

• Turn ambiguous infrastructure problems into proposals, RFCs, and architecture reviews that align teams.
• Design self-service platform capabilities and APIs, primarily in Go, for onboarding, provisioning, deployment, observability defaults, and day-2 operations.
• Establish delivery standards using Terraform, GitOps with Argo CD, progressive rollout, and testing.
• Build trusted continuous-deployment workflows.
• Evolve multi-tenant EKS foundations for reliability, security, scale, and cost, including Envoy Gateway ingress, traffic routing, and multi-region, cross-account connectivity.
• Improve SLOs, alerting, and incident follow-up using Grafana Cloud.
• Drive platform adoption and measure provisioning speed, team self-service, and operational reliability.
• Shape safe, auditable, human-reviewed AI-assisted operational workflows.
• Improve alert enrichment, incident context gathering, runbook-assisted diagnosis, remediation recommendations, and onboarding assistants.
• Participate in on-call after onboarding and shadowing, and improve on-call health through better alerts, runbooks, reduced toil, and blameless postmortems.

Requirements

• 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Strong software engineering ability in Go or a similar language, including design, testing, debugging, review, and maintainability.
• Experience designing, shipping, and operating cloud services or infrastructure platforms in production.
• Deep expertise in at least one of Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms.
• Solid Linux, networking, and production-operations fundamentals.
• Experience setting technical direction and leading cross-team work.
• Clear written and verbal communication in a remote environment, including RFCs, design documents, and incident writeups.

Nice to Have

• EKS and ingress, CNI, or service-mesh experience.
• Observability experience with OpenTelemetry, Prometheus, or Grafana.
• CI/CD and progressive delivery experience, including GitHub Actions, Argo CD, or canary deployments.
• Experience leading migrations or adoption programs across teams.

Compensation & Benefits

• Canada compensation: CA$238,250–CA$382,250 plus equity.
• United States compensation: $170,350–$275,550 plus equity.
• Freedom and flexibility.
• Quarterly Whaleness Days and an end-of-year Whaleness break.
• Home office setup support.
• 16 weeks of paid parental leave after six months of employment.
• Technology stipend equivalent to $100 USD net per month.
• PTO plan.
• Training stipend for conferences, courses, and classes.
• Equity participation.
• Medical benefits, retirement, and holidays vary by country.
• Remote-first culture with offices in Seattle and Paris.