Manager, Solutions Architect

Responsibilities

Leadership

• Lead, mentor, and grow a team of Solution Architects, providing guidance on technical direction, project execution, and professional development.
• Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization.
• Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives.
• Player-coach – drive strategic product initiatives and customer engagements hands-on when needed.

Team Management

• Lead team partnering with sales on customer discovery calls.
• Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
• Own benchmarking and repeatable deployments for LLMs, embeddings, image/video generation, VoiceAI, etc.
• Advise on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
• Drive consistent “playbook” style deployments for common models and use cases.
• Become power user of runtimes such as vLLM, SGLang, TRT-LLM and configurations.
• Drive POC and project execution: scoping, stakeholder alignment, project management, pulling in FDE support.

Requirements

• AI/ML background to discuss topics credibly with technical stakeholders.
• 4+ years professional Solution Architecture/Solutions Engineering experience, including 1+ year in leadership/mentorship.
• Strong customer-facing communication skills for structured discovery and clarifying ambiguous requirements.
• Technical depth to scope solutions without writing production code.
• Ability to script and prototype, including “vibe coding” for quick workflows.

Nice to Have

• Experience running/supporting benchmarks for ML inference deployments.
• Familiarity with infrastructure tradeoffs for inference (GPU selection, latency vs throughput tuning).
• Experience as cross-functional technical lead for customer POCs.
• Professional software engineering experience.

Benefits

• Competitive compensation, including meaningful equity.
• 100% coverage of medical, dental, and vision insurance for employee and dependents.
• Flexible PTO policy including company-wide Winter Break.
• Paid parental leave.
• Fertility and family-building stipend.
• Company-facilitated 401(k).