Staff Infrastructure Software Engineer

Responsibilities

• Operate and extend multi-cloud infrastructure (AWS and GCP) for Tier-0 services, ensuring resilience, cost-efficiency, and security.
• Design and maintain networking between cloud services and a global fleet of printers, including VPCs, peering, DNS, load balancing, TLS, and secure edge connectivity.
• Own and improve Kubernetes clusters and Istio service mesh: cluster architecture, workload isolation, traffic management, mTLS, and observability.
• Take end-to-end ownership of Terraform initiatives, including module design, state management, and IaC standards.
• Lead improvements to CI/CD pipelines in Jenkins and GitHub Actions for faster builds, safer deploys, and better feedback loops.
• Participate in on-call, drive incident response, postmortems, and help teams adopt strong operational practices.
• Provide technical leadership, design reviews, code reviews, and mentorship across infrastructure, security, and application teams.

Requirements

• 7+ years of experience building and operating production cloud infrastructure, with deep expertise in at least one of AWS or GCP and working proficiency in the other.
• Strong networking fundamentals: VPCs, subnets, routing, DNS, load balancing, TLS, VPNs, and secure connectivity between cloud and on-prem or edge devices.
• Expert-level Terraform: designing modules, managing state at scale, leading migrations without downtime.
• Hands-on experience building and maintaining CI/CD pipelines in Jenkins and GitHub Actions, including build performance, artifact management, and safe deployment patterns.
• Strong Kubernetes expertise: operating production clusters at scale, control plane and networking model, workload/upgrade/multi-tenant strategies.
• Hands-on experience with a service mesh in production (ideally Istio), including envoy-based traffic management, mTLS, authorization policy, and mesh observability.
• Fluency in Linux, containers, and at least one scripting or systems language (Python, Go, Bash, or similar).
• Production mindset focused on failure modes, blast radius, cost, and observability; experience carrying a pager for infrastructure.
• Strong communication, debugging, and problem-solving skills; track record of driving major initiatives end-to-end.
• Bachelor's degree in Computer Science or Engineering, or equivalent practical experience.

Nice-to-Haves

• Experience connecting cloud services to physical devices or edge hardware in the field.
• Familiarity with Bazel or another polyglot monorepo build system.
• Experience with security and compliance controls (SOC 2, ISO 27001) for cloud infrastructure.
• Experience running or contributing to a platform team serving other engineers as internal customers.