Product Manager, Integrations

Integration Strategy & Connector Roadmap

• Own the prioritization framework for new connectors (deal size, ICP alignment, broad applicability, workflow enablement) and drive improvements to existing ones
• Balance breadth vs. depth tradeoffs

3rd-Party API Assessment & Data Modeling

• Evaluate vendor APIs, map their identity and access models (nested groups, delegated admins, multiple auth types) to Lumos's internal data model (accounts, entitlements, access graphs)
• Identify data gaps

Integration Quality & Reliability

• Establish and maintain enterprise-grade reliability standards — connection success rates, sync SLAs, proactive health monitoring, and self-serve recovery paths

Customer-Facing Integration Experience

• Own the integration discovery, connection, troubleshooting, and self-service recovery journey
• Make integrations connectable in under 5 minutes

Vendor Ecosystem Management

• Maintain sandbox environments, track API changes, manage relationships with key technology partners
• Build a connector testing strategy

Cross-Team Collaboration

• Work with Data Platform, Analytics, Albus, AppStore, LCM, and AppLifting teams to ensure integration data powers downstream products effectively

What We Value

• 5+ years of experience in product management, ideally at a B2B SaaS company with significant integration/connector surface area
• Experience working with 3rd-party APIs — assessing capabilities, limitations, and mapping data models
• Understanding of ETL/data pipeline concepts and experience with data extraction at scale
• Track record of improving product quality metrics (error rates, support ticket volume, customer satisfaction)
• Experience with enterprise customer requirements (complex identity landscapes, on-prem systems, compliance)
• Comfortable navigating vendor ecosystems and managing external dependencies