Senior Research Engineer leads development of conversational AI models for enterprise support agents, owning research-to-production initiatives to enhance reliability, capability, and efficiency. Requires 5+ years AI/ML experience with LLM deployment expertise.
300k – 400k/yr
On-site5+ YOEML Engineering
About the role
Responsibilities
Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion.
Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience.
Partner with platform and product engineers to integrate new models into production systems.
Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
Requirements
5+ years of experience in AI/ML engineering or research.
Prior experience post-training and deploying LLMs in production environments.
Fluency in Python and modern ML tooling (training, evaluation, data pipelines).
Track record of taking research ideas from prototype → reliable, measurable production impact.
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