DuolingoNew York, NYBuild and lead Duolingo's global community function from scratch, managing daily operations across Reddit, Discord, and other channels while fostering engagement with moderators and superfans. Requires 8+ years experience in large-scale community management.
Own and lead day-to-day community operations
Lead community engagement for OpenAI's data center projects, building trust-based relationships with local stakeholders, translating feedback into project decisions, and developing scalable engagement strategies to support infrastructure development.
Own day-to-day operations, programming, and growth of Glean's customer community (Gleaniverse) for admins, champions, and power users. Design engagement programs, email comms, feedback loops, and metrics tracking to drive product adoption, peer learning, retention, and advocacy in a B2B SaaS AI platform.
Own and scale Basis's customer community function, building advisory boards, councils, and feedback programs that turn customer insight into product and company direction. Requires 3+ years running B2B customer programs end-to-end and onsite presence in NYC.
Own and grow Luma's creator community by building trust-based relationships, developing programs, and driving partnerships with artists and creative professionals. Requires strong community leadership experience, taste in creative work, and cross-functional collaboration skills.
Lead community and public affairs efforts for AI data center development. Build stakeholder relationships, represent the company at public meetings, mitigate opposition and political risks, deploy community benefits, and manage external partners like lobbyists and PR firms.