Lead Site Reliability Engineer

What You’ll Do

• Set the Reliability Strategy: define the long-term vision for site reliability, including SLOs/SLIs, error budgets, availability targets, and operational standards.
• Build & Scale Reliable Infrastructure: architect and maintain resilient, scalable cloud infrastructure across AWS and Kubernetes, ensuring systems are secure, fault-tolerant, and cost-effective.
• Own Observability & Monitoring: design and evolve monitoring, alerting, and logging systems that provide clear, actionable signals across services and environments.
• Lead Incident Response & Postmortems: own incident management practices, lead major incident response, and drive blameless postmortems that result in meaningful system improvements.
• Improve System Resilience: identify reliability risks and lead efforts around redundancy, failover, capacity planning, and graceful degradation.
• Optimize CI/CD & Deployment Reliability: partner with engineering teams to ensure deployments are safe, observable, and reversible; improve rollout strategies and reduce operational risk.
• Partner with Product & Engineering Teams: collaborate early in the development lifecycle to influence system design, scalability, and reliability tradeoffs.
• Reduce Toil & Improve Developer Experience: automate operational tasks, improve runbooks, and build tooling that reduces manual work and accelerates safe execution.
• Drive Root Cause Resolution: guide teams through deep debugging of reliability issues, ensuring fixes address underlying causes rather than symptoms.
• Influence Reliability Culture: promote reliability-first thinking, strong operational hygiene, and shared ownership of production systems across engineering.
• Mentor & Level Up the Team: coach engineers on reliability principles, incident handling, infrastructure design, and operational best practices.

You Might Be a Fit If You…

• Have 7+ years of experience in site reliability engineering, infrastructure engineering, or backend software engineering.
• Have designed and operated highly available, production-grade systems supporting rapid product iteration.
• Are fluent in Python and/or TypeScript, and comfortable building automation and tooling to support reliability goals.
• Have deep experience with AWS, Kubernetes (EKS), Docker, and cloud-native architectures.
• Have implemented and evolved observability stacks (metrics, logs, traces) and know how to create high-signal alerting.
• Understand how to design, measure, and enforce SLOs, SLIs, and error budgets.
• Have supported systems built with modern stacks such as FastAPI, Vue.js, PostgreSQL (RDS), and event-driven architectures.
• Have improved reliability and operational maturity in environments using CI/CD pipelines, infrastructure as code, and modern deployment workflows.
• Can balance reliability, velocity, and cost — making pragmatic tradeoffs that serve customers and the business.
• Enjoy collaborating across Product, Backend, Frontend, and Infrastructure teams to improve system health.
• Thrive in a role that blends deep technical execution, system design, and leadership influence in a fast-moving environment.

Compensation

• Top-of-market salary and equity package
• Benefits (for U.S.-based full-time employees): Medical, dental & vision insurance coverage for you; 401(k) & Match; Equity; Flexible PTO; Parental Leave