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AlpacaAlpacaUnited States

Operations Reliability Engineer - Automations

Senior Fullstack Engineer embedded in brokerage operations to replace manual processes with durable automations and tooling. Requires 5+ years experience building and operating large-scale systems with deep Golang and TypeScript/React expertise.

Salary not listed
Remote5+ YOEFullstack Engineering

About the role

Responsibilities

  • Design, build, test, deploy, and monitor production automations and UIs that remove manual steps and reduce operation time.
  • Partner with frontend engineers to productize ops tooling so global teams can run functions with predictable staffing.
  • Execute operational procedures to surface painful manual processes prior to automation.
  • Instrument and report baseline and outcome metrics (MTTC, manual-steps removed, queue sizes, ops satisfaction) and iterate based on measured impact.
  • Produce Platform Opportunity Briefs / RFCs for higher-level platform tooling and automations.
  • Collaborate with licensed BD leadership, Compliance, and Security to build auditable, safe automations with role-based access and clear runbooks.
  • Own the full lifecycle of the systems you build, including automated deployment (CI/CD with tools like ArgoCD and Terraform), proactive monitoring, On-call support rotations and incident response, following a "you build it, you run it" philosophy.
  • Build systems with auditability, traceability, and data lineage as a first-class concern to ensure transparency for our auditors and regulators.

Requirements

  • 5+ years of professional software engineering experience, with a proven track record of shipping and operating complex, large-scale systems in production.
  • Strong business sense and understanding of operations.
  • Deep, hands-on expertise in Golang, including a strong command of its concurrency models (goroutines, channels), memory management, and standard library.
  • Proven track record of building user-facing features end-to-end with Typescript/React.
  • Proficient with SQL and relational databases, preferably PostgreSQL.
  • Demonstrated ability to reason about human workflows as systems, not just software services.
  • Experience with observability, tracing, continuous profiling.
  • Exceptional analytical and problem-solving skills, with the ability to deconstruct complex requirements into clear technical components and excellent communication skills for working in a cross-functional environment.
  • High ownership mindset with bias toward durable, structural fixes over tactical patches.

Nice-to-Haves

  • Knowledge of service oriented architectures.
  • Experience with major cloud platforms (we primarily use GCP).
  • Financial market (exchange, broker-dealers, clearing, etc.) knowledge.
  • Experience with Docker and Kubernetes.
  • A passion for financial markets or the desire to learn.
  • Knowledge of Agile/Scrum methodologies.
  • Demonstrable experience in designing, building, and reasoning about distributed systems, including a strong understanding of microservices architecture and API design patterns (e.g., REST, gRPC).
  • Experience with capacity planning and benchmarking.

Compensation & Benefits

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Skills

GoTypeScriptReactSQLPostgresObservabilityTerraformArgo CDGCPDockerKubernetes
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