Lead DevOps Engineer-SaaS Platform

Key Responsibilities

• Evolve DevOps practices by creating a culture of change, gathering continuous feedback, and driving efficiency through automation.
• Manage and improve CI/CD pipelines and Infrastructure as Code (IaC), focusing on engineering efficiencies, quality, and security to accelerate deployment cycles.
• Partner with product architects and engineering teams to influence architecture and drive key technology decisions.
• Develop and execute a comprehensive strategy to ensure that all infrastructure, systems, and services are scalable, secure, and cost effective.
• Drive operational excellence by implementing best practices for observability and incident management with KPIs to measure effectiveness and drive continuous improvement initiatives.
• Ensure infrastructure, tools, software, and SaaS vendors adhere to security best practices and compliance requirements.
• Build, mentor, and support a team of engineers, creating a culture of continuous improvement and innovation that meets business needs.
• Assist in diagnosing and resolving customer issues, offering support for debugging and remediating issues.
• Participate in Agile/Scrum practices such as sprint planning, daily stand-ups, and retrospectives as well as managing project timelines and deliverables effectively.
• Provide 24/7/365 coverage to support internal and external customers.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• 8+ years of DevOps experience, 3+ years in a leadership role.
• Adept at designing and architecting solutions in self-hosted, private/public cloud, and hybrid environments (Rackspace, AWS, Azure).
• Experience implementing DevOps best practices, tools, and methodologies, including CI/CD pipelines (TeamCity, GitLab, GitHub Actions, Jenkins) and IaC (Ansible, Terraform, AWS CloudFormation/CDK).
• Management of SaaS applications (Java, Spring Boot, Oracle), including monitoring, incident management, and triaging issues.
• Deep understanding of observability tools for monitoring, logging, and analysis (Datadog, Sumo Logic, New Relic, Prometheus, Grafana, ELK/EFK).
• Knowledge of networking principles and how it applies to data flow and security.
• Experience debugging complex applications in Linux environments.
• History of mentoring and growing effective engineering teams.
• Worked within Agile and Lean software development teams.

Preferred Qualifications

• Results oriented, product focused, and at ease in an environment requiring the ability to quickly and appropriately prioritize conflicting demands.
• Strong analytical skills, and excellent verbal and written communications skills.
• High degree of initiative consistently demonstrated by the active ownership of complex problems through their successful resolution.
• Team player eager to work closely with, learn from, and mentor others while continually improving self and team.
• Innately curious about new technologies and their practical application in a startup environment.
• Flexibility and willingness to pitch in and wear more than one hat in a dynamic organization.

Benefits

• 100% Employer Paid Medical Insurance options for the Employee and Family
• Paid Maternity and Paternity Leave
• Life and AD&D Insurance
• Long-Term Disability Insurance
• 401K with Company Matching
• Equity Participation
• 4 Weeks of Vacation
• Fully Stocked Kitchens
• Company-Sponsored Charitable Day of Giving Events
• ...and many more!