Senior Site Reliability Engineer

Responsibilities

• Define and roll out an SRE practice for a six-team organization: SLOs/SLIs, error budgets, and reliability standards that teams genuinely adopt.
• Build and improve observability—metrics, logging, distributed tracing, dashboards, and alerting—so that more incidents are detected by monitoring before anyone outside engineering notices.
• Drive down outage frequency by surfacing systemic reliability risks and partnering with teams to remediate them at the root.
• Reduce toil through automation, infrastructure-as-code, and self-service tooling that teams can own and extend themselves.
• Own the health and usability of our observability tooling, providing documentation and training where necessary.
• Run production readiness reviews for new services and partner with engineering leadership on reliability priorities and capacity planning.

Requirements

• 7+ years in software or infrastructure engineering, with substantial hands-on SRE or production reliability experience.
• A track record of reducing incidents and improving detection.
• Hands-on experience defining SLOs/SLIs and using error budgets to guide engineering decisions.
• Deep observability expertise across metrics, logging, tracing, and alerting (e.g., Datadog, Prometheus, Grafana, or similar).
• Strong experience operating production systems on AWS.
• Proficiency with infrastructure-as-code (e.g., Terraform) and comfort building automation and tooling (Python, TypeScript, or similar).
• Excellent communication skills, with the ability to influence and align teams you don't directly manage.

Nice-to-Haves

• Experience standing up an SRE function for the first time at a startup or scale-up.
• Familiarity with the stack our teams run on (TypeScript/Node.js, React, AWS EKS & RDS).
• Background in healthcare, tele-health, or other regulated, compliance-sensitive environments (e.g., HIPAA).
• Kubernetes or container orchestration experience.

Compensation and Benefits

• Salary: $160,000 - $185,000
• Medical, dental, vision effective day 1 of employment
• 401K with match
• Generous PTO plus paid holidays
• Paid parental leave
• Learning and career development opportunities