Clear StreetBirmingham, MIProvides front-line support for retail active trading platform, handling inquiries on accounts, PDT, onboarding, and billing via phone, chat, and cases during market hours. Requires 4+ years fintech/brokerage support, Series 7/63 licenses, and trading knowledge.
Provide enterprise-level technical support for Cribl's observability and telemetry platform. Troubleshoot complex customer issues with distributed systems, Linux, cloud platforms, and observability tools; requires 5+ years experience and strong client-facing skills.
Senior Customer Support Engineer owning complex post-sales technical escalations for Tailscale's VPN networking product. Requires 4+ years in technical support, deep networking and Go debugging expertise, and the ability to drive issues to resolution or high-quality engineering handoff.
Technical Services Engineer supporting large enterprise Named Accounts with complex MongoDB issues. Provide expert guidance on architecture, performance, security, and best practices while advocating for customers with product teams. Requires 7+ years database operations experience at scale.
Senior Technical Support Engineer providing advanced escalation support and hands-on troubleshooting for a SIEM and cybersecurity platform, primarily for customers in Brazil. Requires 5+ years experience in technical support or security operations with deep expertise in SIEM, log pipelines, Linux, networking, and cloud platforms.
Lead support operations at OpenAI by owning partner/vendor management, service governance, automation programs, and embedding LLM tools into workflows to scale exceptional customer support. Requires 8+ years leading ops teams, systems thinking, and technical collaboration in high-growth environments.