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SupabaseSupabaseUnited States

Customer Reliability Engineer

Customer Reliability Engineer applies SRE practices to support enterprise customers with Supabase's Postgres platform, resolving complex issues, optimizing performance, and collaborating on feature delivery. Requires 6+ years in database/infrastructure engineering and strong communication.

Salary not listed
Remote6+ YOEDevOps / SRE

About the role

Responsibilities

Engineering

  • Collaborate with Engineering and Infrastructure teams to deliver customer-benefiting features, including testing, documentation, and release processes.
  • Advise on optimal implementations and help prioritize based on customer feedback.

Customer Success

  • Resolve complex issues, provide guidance and best practices.
  • Enable Support and Success teams with documentation and visibility.
  • Conduct application architecture assessments, database optimization, and proactive scaling support.
  • Champion platform feedback and communicate roadmaps.

Preferred Experience

  • 6+ years in Database Engineering, Infrastructure Engineering, Solution Architecture, or similar.
  • Strong relational database expertise (PostgreSQL, MySQL).
  • Web development background (Python, TypeScript, JavaScript frameworks like React/Vue/Svelte, Node.js).
  • Excellent technical communication skills.
  • Experience with HubSpot, BigQuery, project management, and cross-team work.
  • Proven customer-facing technical engagements.

What We Offer

  • Fully Remote work globally.
  • ESOP equity.
  • Tech allowance, health benefits, annual off-sites, flexible async work, professional development.

Skills

PostgresMySQLPythonTypeScriptNode.jsReactVueSvelteHubSpotBigQuery

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