Sr. Product Manager - Senior Living

Key Responsibilities

• Own product strategy, roadmap, and execution for Senior Living products.
• Become the product expert for areas of responsibility, including product functionality and customer/user value.
• Serve as the voice of the customer to a scrum team (engineering and UX); partner with engineering leads to manage ceremonies.
• Maintain a prioritized backlog; write user stories, acceptance criteria, and other delivery artifacts.
• Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders.
• Identify, communicate, and manage risks; bring the right people together to resolve issues.
• Manage products through the full development lifecycle (discovery, strategy, delivery, iteration).
• Use qualitative and quantitative techniques to understand customer/user needs and pain points.
• Prioritize product investments and trade-offs using data-driven analysis; create business cases and quantify ROI.
• Engage with UX, Engineering, Technical Writers, and other PMs using modern agile processes and Design Thinking.
• Liaise with Software Commercialization, Sales, Marketing, Professional Services, and Customer Success to ensure successful launches.
• Understand the broader product portfolio and how solutions create customer value.
• Participate in industry events and lead customer/partner-facing engagements as a product expert.
• Understand the competitive landscape.
• Inspire, energize, and motivate cross-functional teams.

Required Skills & Qualifications

• Bachelor’s Degree in business, computer science, or computer engineering.
• 5+ years of Software Product Management experience.
• Experience working in healthcare technology is a plus.
• Experience working with Cloud - Azure hosted environments.
• Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
• Strong written and oral communication skills with internal and external stakeholders.
• Solid understanding of Agile practices.
• Experience managing SaaS products.

Compensation & Benefits

• US base salary range: $144,600 - $160,700 + bonus + benefits.
• Benefits starting from Day 1.
• Retirement Plan Matching (RRSP & 401K).
• Flexible Paid Time Off.
• Lifestyle/Wellness Spending Account.
• Parental & Caregiver Leaves.
• Fertility & Adoption Support.
• Continuous Development Support Program.
• Employee Assistance Program.
• Learning Programs & Resources.
• Employee Recognition.