Staff Analyst

Key Responsibilities

• Serve as a connective bridge with the Insurance Product org, linking technical analysis details to broader operational and financial analytics for business and financial context.
• Collaborate closely with the Insurance Product team to align on analytical requirements and measures of success for new and ongoing initiatives.
• Partner with other analytics teams (Sales & Marketing, Claims, Service) as the advanced-analytics resource on complex, specialized projects.
• Build comprehensive monitoring frameworks for insights on results and trends; provide recommendations on product and strategy to impact growth, retention, and profitability.
• Independently analyze current countrywide programs to quantify success and identify opportunities for enhancements in growth and profitability.
• Architect end-to-end analytical frameworks for complex business issues, including development and refinement of predictive models.
• Proactively identify systemic process and data gaps across the insurance lifecycle, mapping ripple effects and trade-offs of solutions.
• Propose new ideas for analysis and leverage insights to align with or identify opportunities in current and future strategies.
• Conduct competitor research using various tools to monitor industry results and trends.
• Serve as a technical leader across the analytics team, providing guidance, raising the analytical floor through collaboration, and using influencing and storytelling skills to shape business decisions.

Requirements

• Minimum of 10 years of experience in insurance products, preferably personal lines property and/or auto insurance.
• Advanced analytical thinking and comfort evaluating success of countrywide insurance product programs against targets.
• Expert-level mastery of SQL.
• Experience building and refining predictive models in Python or R.
• Track record of identifying structural process gaps, proposing solutions, and influencing business decisions.
• Experience gathering requirements and building dashboards using PowerBI, Tableau, or LookerStudio.
• Able to conduct cost-benefit analyses to inform strategic decisions.
• Strong organizational and time management skills with high autonomy on complex initiatives.
• Exceptional interpersonal skills to build rapport and collaborate with stakeholders at all levels.
• CPCU or equivalent insurance designation and/or passing of actuarial exams preferred.

Nice-to-Haves

• CPCU or equivalent insurance designation.
• Passing of actuarial exams.