Manages end-to-end lifecycle of childcare providers in Ohio, from onboarding to growth, providing coaching on business operations, compliance, marketing, and platform adoption. Requires 3+ years in customer success or consulting, with regular regional travel.
Leads post-sale lifecycle for government and enterprise customers, owning complex implementations, building scalable customer success playbooks and teams, and driving adoption, retention, and expansion. Requires 8-12+ years in B2B SaaS post-sales with program management expertise.
Manages end-to-end lifecycle of childcare providers in Ohio, from onboarding to growth, providing coaching on business operations, compliance, marketing, and platform adoption. Requires 3+ years in customer success or consulting, with regular regional travel.
Leads post-sale lifecycle for government and enterprise customers, owning complex implementations, building scalable customer success playbooks and teams, and driving adoption, retention, and expansion. Requires 8-12+ years in B2B SaaS post-sales with program management expertise.