Leads operational IT service delivery for Corp-ITS team, managing ticket workflows, SLAs, escalations, and automation in JSM. Provides hands-on support, mentors staff, and coordinates cross-functionally with engineering and stakeholders for highly technical users. Requires 5+ years IT experience with scripting and ITIL.
Provides hands-on IT support for end users, troubleshooting macOS endpoints, managing Microsoft 365/Slack/Zoom tools, handling onboarding/offboarding, and maintaining conference systems in a fast-paced finance tech environment. Requires 2+ years macOS support experience and strong customer service skills.
Systems Administrator manages SaaS platforms, endpoint management, IT infrastructure, and provides technical support/escalation for corporate IT. Requires 3-5+ years experience with macOS/Windows admin, scripting, and Microsoft 365.
Leads operational IT service delivery for Corp-ITS team, managing ticket workflows, SLAs, escalations, and automation in JSM. Provides hands-on support, mentors staff, and coordinates cross-functionally with engineering and stakeholders for highly technical users. Requires 5+ years IT experience with scripting and ITIL.
Provides hands-on IT support for end users, troubleshooting macOS endpoints, managing Microsoft 365/Slack/Zoom tools, handling onboarding/offboarding, and maintaining conference systems in a fast-paced finance tech environment. Requires 2+ years macOS support experience and strong customer service skills.
Systems Administrator manages SaaS platforms, endpoint management, IT infrastructure, and provides technical support/escalation for corporate IT. Requires 3-5+ years experience with macOS/Windows admin, scripting, and Microsoft 365.