Manage high-value State, Local, and Education (SLED) accounts at Vanta as a trusted advisor. Drive adoption, retention, expansion, and value realization for public sector customers through strategic planning, executive alignment, and cross-functional coordination. Requires 8+ years customer success experience with public sector compliance frameworks.
Lead post-sales activities for Vanta's largest enterprise customers, guiding them through onboarding, implementation, adoption, renewals, and expansion. Manage a $3M ARR book of 40 enterprise accounts while building trusted advisor relationships with C-level stakeholders.
Bilingual (Spanish/English) Customer Success Manager responsible for managing a large book of business, driving customer retention, adoption, and health for Vanta's security and compliance platform.
Own and scale Vanta's Commercial Customer Success function and Partner CS motion. Define strategy, lead managers and CSMs, and drive retention, adoption, and expansion outcomes.
Serves as trusted advisor for 5-10 strategic enterprise customers (10,000+ employees), leading complex implementations, building C-level relationships, driving land-and-expand growth, and ensuring value realization in a SaaS security platform. Requires 10+ years in customer success with enterprise account management expertise.
Leads team of CSMs for Vanta's largest customers, driving retention, expansion, and value through strategic GRC expertise, data-driven decisions, and cross-functional influence. Requires 7+ years leading enterprise customer teams.
Manage high-value State, Local, and Education (SLED) accounts at Vanta as a trusted advisor. Drive adoption, retention, expansion, and value realization for public sector customers through strategic planning, executive alignment, and cross-functional coordination. Requires 8+ years customer success experience with public sector compliance frameworks.
Lead post-sales activities for Vanta's largest enterprise customers, guiding them through onboarding, implementation, adoption, renewals, and expansion. Manage a $3M ARR book of 40 enterprise accounts while building trusted advisor relationships with C-level stakeholders.
Bilingual (Spanish/English) Customer Success Manager responsible for managing a large book of business, driving customer retention, adoption, and health for Vanta's security and compliance platform.
Own and scale Vanta's Commercial Customer Success function and Partner CS motion. Define strategy, lead managers and CSMs, and drive retention, adoption, and expansion outcomes.
Serves as trusted advisor for 5-10 strategic enterprise customers (10,000+ employees), leading complex implementations, building C-level relationships, driving land-and-expand growth, and ensuring value realization in a SaaS security platform. Requires 10+ years in customer success with enterprise account management expertise.
Leads team of CSMs for Vanta's largest customers, driving retention, expansion, and value through strategic GRC expertise, data-driven decisions, and cross-functional influence. Requires 7+ years leading enterprise customer teams.