Director of Customer Service, Enablement and AI
SkylightUnited States
Lead AI initiatives across customer service at Skylight, scaling AI agents for email/chat/voice and building internal agent-enablement tools. Requires 5+ years scaling AI/automation programs in support operations, hands-on LLM fluency, metrics expertise, and change management experience.
150k – 185k/yrRemote5+ YOECustomer Success