Manager, GTM Customer Programs
Build and operate an AI-powered customer engagement system using product telemetry, usage data, and predictive models to deliver personalized outreach, surface expansion opportunities, and drive retention/growth at scale for Retool's 10k+ customers. Requires 3-5 years building data-driven GTM systems in B2B SaaS, proficiency in Python/SQL/JS, AI workflows, CRM/marketing tools, and customer scoring models.